Privacy Policy

Effective Date: 17/11/2025

Blue Sky Care is committed to protecting the privacy and personal data of the individuals we support, their families, our staff, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable laws.

Who We Are

Blue Sky Care provides residential and supported living services for adults with complex learning needs. We are registered with the Care Quality Commission (CQC) and operate as a data controller under UK data protection law.

What Information We Collect

We may collect and process the following types of personal data:

Contact details – name, address, phone number, email
Health and care information – medical history, care plans, support needs
Financial information – billing details, funding arrangements
Employment data – for staff and applicants: CVs, references, DBS checks
Website usage data – IP address, browser type, pages visited (via cookies)

How We Use Your Information

We use personal data to:

Deliver safe, effective care and support
Communicate with individuals, families, and professionals
Manage staff employment and training
Process payments and funding
Comply with legal and regulatory obligations
Improve our services and website functionality

How We Protect Your Data

We take data security seriously. Measures include:

Secure servers and encrypted communications
Role-based access controls
Regular staff training on data protection
Policies for data retention and disposal

Sharing Your Information

We only share personal data when necessary and lawful. This may include:

Local Authorities, NHS bodies, and regulators (e.g., CQC)
Legal representatives or safeguarding authorities
Approved third-party providers (e.g., payroll, IT support)
With your consent, family members or advocates

We never sell your data to third parties.

Cookies and Website Analytics

Our website uses cookies to enhance user experience and monitor site performance. You can manage cookie preferences through your browser settings.

Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction or deletion
Object to or restrict processing
Withdraw consent (where applicable)
Lodge a complaint with the Information Commissioner’s Office (ICO)

If you have questions about this policy or your data, please contact:

Data Protection Lead
Blue Sky Care
The Newstead Centre, Tilford Road, Newstead Village, Nottinghamshire, NG15 0BS
Email: Info@blueskycare.org
Phone: 01337 327106